A Mobile-First Digital Resource Hub Built by Jhavtech Studios

Keep Able is a free digital platform created to support aged care workers, community health professionals, and service providers in empowering older Australians to live safer, more independent, and better-connected lives.

Overview

The platform delivers practical, easy-to-understand tools in multiple formats, including video, audio, articles, and templates, ensuring learning is flexible, accessible, and actionable in real-world community aged care settings.

Designed in partnership with sector leaders and aligned with the Department of Health and Aged Care (DOHAC) priorities, Keep Able simplifies access to reablement resources through a modern web experience and a mobile app, Keep Able – On The Go.

Client Challenges

The challenges faced by the community aged care teams.

Fragmented training resources

Inconsistent access to up-to-date reablement tools

Difficulty finding practical content during field visits

Lack of centralized knowledge management

Limited digital confidence among aged care workers

The project required the following solutions.

Digitally empower the aged care workforce with ready-to-use tools

Provide a centralized resource hub with multi-format learning materials

Support AI-assisted search (text + voice) for fast content discovery

Offer a mobile-first experience for use during client visits

Be scalable for future workforce development needs and new content

Our Solution

To meet these challenges, we designed and developed a custom Knowledge Management System (KMS) and cross-platform mobile app with a strong focus on accessibility, usability, and performance.

AI-Enhanced Knowledge Management System

A comprehensive library for articles, videos, audio guides, and downloadable templates
AI-powered semantic search for faster and more accurate discovery
Clear categorization for reablement learning modules

Mobile App – Keep Able: On The Go

Designed for quick access during field visits
Short-form, practical instructions
Offline capability for remote locations with poor connectivity
Text and voice-based search powered by AI

Web-Based Admin Dashboard

Built for content editors, educators, and program managers
Upload, organize, and publish multi-format content
Manage multilingual resources
Role-based access for Admin and Super Admin users
Future-ready support for analytics and usage insights

Secure & Compliant Infrastructure

Hosted on Azure within Australian data regions
MSAL (Microsoft Entra ID) authentication
Enforced privacy and data retention rules
Limited free-text entry to align with compliance guidelines

Design Process

Jhavtech Studios followed a user-centric, accessibility-focused design approach to ensure Keep Able met the needs of aged care workers.

User Research

Engaged with aged care staff and sector partners to understand pain points, content needs, and real-world usage.

Information Architecture

Structured content into clear categories.

Wireframes & User Flows

Designed intuitive navigation and simple task flows for mobile use.

Design-to-Development Handoff

Delivered a detailed design system and component library for smooth, consistent implementation.

Prototyping & Testing

Conducted usability testing with frontline workers and refined the experience based on feedback.

Visual Design System

Created an accessible, mobile-friendly UI with high readability, clean layouts, and WCAG-compliant colour choices.

Development Process

Our development approach combined scalability, performance, and strong user experience principles.

Built cloud-hosted backend services using Azure VMs + Node Services

Developed native Android and iOS apps using modern frameworks

Integrated Ahbased semantic search for intelligent content discovery

Created a responsive React + Ant Design admin interface using Next.js and TypeScript

Implemented secure authentication with Microsoft Entra ID

Ensured compliance with evolving privacy and aged care data standards

Delivered multilingual and multi-format support for dynamic content needs

Technology Stack

Mobile App

Native Android

iOS

Storage

Azure Blob Storage

AI Search

Semantic search-based processing

Authentication

Microsoft Entra ID (MSAL)

Backend

Azure VMs

Node Services

Web Admin Dashboard

TypeScript

React

Next.js

Ant Design

Database

MongoDB

Key User-Facing Features

Practical Reablement Tools

Clear, actionable strategies workers can immediately apply during client visits.

Multi-Format Learning Content

Articles & guides
How-to videos
Demonstration clips
Podcasts & audio explainers
Downloadable templates and checklists

AI-Powered Search (Text & Voice)

Easily find the right content within seconds—even hands-free during field work.

Offline Access

Download resources for areas with low or no internet connectivity.

Team Collaboration

Share tools and resources with colleagues to promote consistent care delivery.

Admin Features

Role-Based Access

Separate Admin and Super Admin controls for secure management.

Template Library Management

Upload and distribute forms, checklists, worksheets, and reablement tools.

Content Management System

Upload, organize, edit, categorize, and publish content in multiple formats.

Outcome

The final product is a scalable, intuitive, and future-ready digital platform that equips aged care workers with practical, real-time resources needed for quality reablement support.

With strong focus on accessibility, AI-powered discovery, and mobile-first usability, Keep Able is now positioned as a leading digital tool for Australia’s community aged care workforce.