Software Infrastructure Audit

The delivery of effective IT services begins at the lowest level with the survey and analysis of the different software systems in your network. Having a thorough understanding of your company’s software infrastructure is crucial to recognizing current business needs, making well-informed IT management decisions, and planning for the future.

A software infrastructure audit will eliminate all the guesswork and uncertainties. It will provide valuable insight into the IT health of your company so you’ll know where potential improvements can be made to gain efficiencies or enhance productivity.

How a Software Audit is Performed

At any given time, a company is running multiple software simultaneously. The problem lies in the fact that some of the software may no longer be serving their purpose in terms of functionality. Herein lies the value of conducting an audit of the entire software infrastructure. The outcome of such an audit can have many implications.

Some of the software may have to be decommissioned because they are no longer being used or worth maintaining. Others may already be outdated and have to be replaced with a new and more robust version. There may also be a need to merge certain software because it makes more sense to simply merge them, or acquire a third-party software.

So basically, we do a review of all the software and related applications that a company is using, assess their relevance and efficacy in terms of intended use, then provide management with recommendations on what should be done with certain types of software they’re using. It’s either there’s a need to decommission it, repurpose it, rebuild it, integrate it to something better, or purchase from a third party because it would be more cost-effective.

At any rate, the bottom-line of conducting the audit is to optimize operations while keeping costs to a minimum.

Five Steps to Achieve Software Infrastructure Excellence:

  1. Background check on all existing software
  2. Determine the current baseline by consolidating data. This includes listing all software that is currently active, why they are used, who is the owner of each, and the possible replacement.
  3. Engage in interviews with the owner/s of each software to discuss its specific purpose and use. After the interview, we group all software into categories:
    1. those that need to be decommissioned
    2. those that need to be rewritten because the code is outdated and difficult to maintain
    3. those that are still functional so we just migrate the data
    4. Third-party software that can be used because it’s cheaper to pay for a subscription or one-off use instead of conducting routine maintenance
  4. Status report with the main stakeholders and walk them through the result of the audit
  5. Provide recommendations as to how to move forward and achieve the desired level of efficiency and productivity.

Why Should You Audit Your Software Infrastructure?

  • Improve the quality of operations
  • Optimize operational costs
  • Minimize resource load
  • Achieve faster response time
  • Enforce better security and policies
  • Benchmark your software infrastructure setup
  • Ensure compliance with specifications, standards, contractual agreements or other criteria

    When Should You Consider a Software Infrastructure Audit?

    • When you are looking at operational cost and software infrastructure optimizations
    • When you are encountering system performance issues
    • When there are build and deployment issues, or inefficient automation
    • In case of technical disruptions of one or more software applications
    • In case of inefficient monitoring to show progress, identify load issues, what is causing downtime and why

    What Software Infrastructure Do We Audit?

    • Your entire software systems, including those that are custom-built
    • End-of-life legacy software solutions
    • Saas and PaaS solutions and setups
    • Integrated off-the-shelf software such as Microsoft, IBM, Oracle, SAP products

    “The fact is, all companies have software architectural issues. Applications are built and introduced with the best of intentions; but as time passes and growth occurs, more are introduced haphazardly without the bigger picture – the end goal – in mind. This leads to inefficiencies, bloated, and redundant systems. This is when we are brought in to address the root cause, work closely with our customers, understand them & their business, and execute a plan to make changes and improvements.”

    Rahul Jhaveri
    Founder & Director – Jhavtech Studios